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Clinics & Aesthetic Practices

Fewer No Shows.
More Booked Chairs.

An assistant that answers treatment and price questions from your own service list, books and reschedules appointments inside WhatsApp, and reminds patients before they forget. Your front desk stops living on the phone.

24/7
Booking Requests Taken
including after closing
1 Tap
To Confirm or Reschedule
no phone call needed
1
Inbox for Every Channel
WhatsApp, Instagram, Messenger, web
7 Days
Free Trial
no credit card needed
The Real Cost

Four Ways a Clinic Loses Bookings Every Week

Every one of these is a patient who was ready to pay and did not get an answer in time.

The Phone Rings Mid Procedure

Nobody picks up because your staff are with a patient. That caller does not leave a voicemail. They call the clinic down the road, and that clinic answers.

No Shows Burn the Calendar

A slot that empties at 4 PM cannot be resold at 4 PM. Without a reminder the day before, a share of every week's bookings simply do not arrive.

The Same Price Question, A Hundred Times

How much is a hydrafacial, do you do fillers, is there downtime. Your most experienced staff spend their day retyping answers that already exist in your price list.

Instagram DMs Never Reach the Front Desk

Aesthetics sells on Instagram, but the DMs sit in a marketing person's phone. The person who could actually book the appointment never sees them.

Appointment Booking

Book, Confirm, Reschedule, and Cancel Inside the Chat

The assistant offers real slots, the patient takes one with a tap, and your front desk sees the booking without answering a single call. Rescheduling is a reply, not a negotiation.

  • Proposes available times, then confirms the one the patient picks
  • Reschedule and cancel handled in chat, so slots free up early enough to refill
  • Automatic reminder before the appointment, which is what actually kills no shows
  • Every booking visible to your team in the shared inbox, with notes
Lumiere Aesthetics
Online
Do you have anything for a hydrafacial this week?
Yes. Thursday 3:00 PM and Friday 12:30 PM are open with Dr. Ayesha. Session is 50 minutes, $85.
Thursday 3:00 PMFriday 12:30 PM
Thursday 3:00 PM
Booked for Thursday 3:00 PM with Dr. Ayesha. We will remind you a day before. Reply RESCHEDULE any time and we will move it.
Consultations That Convert

Answer Treatment and Price Questions Without Tying Up Staff

The assistant answers from your own service list, prices, and aftercare notes, shares the before and after photos you have approved, and hands the conversation to a clinician the moment it turns medical.

  • Trained on your service menu, prices, downtime, and aftercare instructions
  • Shares an approved before and after gallery inside the conversation
  • Never diagnoses, never promises a result, never invents a discount
  • Escalates to your clinician with a summary of what the patient already asked
Lumiere Aesthetics
Online
How long do lip fillers last and is there swelling?
Typically 6 to 9 months depending on the product and your metabolism. Mild swelling for 24 to 48 hours is normal. Here are before and after results from our clinic.
See galleryAsk the doctor
Ask the doctor
Dr. Ayesha is joining this chat now and has your questions already. She will advise on what suits you.
What Your Clinic Gets

The Rest of the Front Desk, Automated

WhatsApp for clinics starts with booking. This is the part that keeps patients coming back.

Follow Ups That Repeat on Their OwnA check in seven days after a procedure, a top up nudge at six months, a birthday offer. Set the schedule once per patient and it carries their own details every time.
Instagram and Messenger in the Same InboxThe DM that asks for a price and the WhatsApp that books the slot are the same conversation, handled by the same person, in one place.
Patient Contact Details Stay RestrictedFront desk and marketing roles can be blocked from ever seeing a patient's number or email while still working the conversation. Owners keep full visibility.
Campaigns to the Right PatientsSegment by treatment, spend, or last visit and send a seasonal package to exactly that group, on approved templates, with opt outs handled for you.
Multiple Branches, One AccountEach branch runs its own number, its own hours, and its own assistant switch, under a single login and a single bill.
Call From the BrowserRing a patient straight from the conversation, log the call with notes, and optionally record it with an AI summary and urgency flag, with a clear consent notice to the caller.
Trust and Compliance

Patient Conversations, Handled Carefully

A clinic inbox holds medical intent, contact details, and photographs. The controls below are built in.

Guardrails on the AssistantIt answers from your material only. It does not diagnose, it does not promise an outcome, and anything clinical goes to a person.
Role Based Data AccessRestrict phone numbers and emails to owners and admins. Everyone else works the conversation without the contact details.
Two Factor, Encryption, BackupsMandatory 2FA if you want it, encrypted storage of sensitive data, automated backups, and honored data deletion requests.
FAQ

Questions Clinics Ask Us

Will the assistant give medical advice?

No. It is configured to answer only from the service information, pricing, and aftercare content you provide, and to hand anything clinical to a member of your team. It does not diagnose and it does not promise results.

Does it actually reduce no shows?

The mechanism that reduces no shows is a reminder that reaches the patient and lets them confirm or move the slot with one tap. That is what this does, on the channel people actually read, and it frees the slot early enough for you to refill it.

Can it work with our practice management software?

Yes, through the REST API and webhooks. Bookings, patient records, and reminders can be pushed between systems. If your software needs a bespoke connector, we scope and build it as a one time engagement priced separately from your plan.

Do Instagram DMs really land in the same place?

Yes. Instagram and Facebook Messenger conversations arrive in the same shared inbox as WhatsApp and web chat, so one person can answer everything without switching apps.

Can a staff member take over a conversation mid chat?

At any point. The assistant hands over with a short briefing on what has been asked so far, and your team member replies as themselves. You can also switch the assistant off entirely for a conversation.

Are appointment reminders charged as marketing messages?

No. Reminders and confirmations are utility messages, which are Meta's cheapest paid category, and your replies inside an open 24 hour conversation window are free. Promotional campaigns are the marketing category and cost more. We pass Meta's rates through with zero markup either way.

What does it cost?

Plans start at $29 per month for the platform, plus WhatsApp message charges at Meta's official rates with no markup, plus AI credits topped up as you use them. The 7 day trial does not need a card.

Stop letting bookings ring out

Put the assistant on your existing number, load your service list, and let it take the appointments your front desk cannot get to.

Plans from $29 per month. WhatsApp message charges are passed through at Meta's official rates with zero markup.

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