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Shopify + WhatsApp

Stop Losing Sales to Silent Carts
and Failed Deliveries

Your Shopify store, supercharged with WhatsApp: abandoned carts recovered, COD orders verified, courier problems fixed in chat. Connect your store in one click.

Connect Your Store View Pricing
23,000+
Abandoned Carts Tracked
captured in real time
6,100+
Recovery Messages Sent
with one-tap checkout links
85%
Messages Read
vs about 20% for email
1-Tap
COD Confirmation
unconfirmed orders auto-cancel

Live platform data, refreshed every few hours.

Lost Sales Recovery

70% of Carts Are Abandoned. Recover Them on WhatsApp.

Baymard Institute's industry research puts average cart abandonment at 70%. Most recovery emails are never opened, while 85% of WhatsApp messages on Hatchium get read. Send cart reminders with product images and discount codes. Customers tap once to complete checkout.

  • Auto-send after 1hr, 6hr, or 24hr
  • Product images and optional discount codes
  • Track recovery rate in your dashboard
Urban Kicks
Online
Hey! You left something in your cart: Nike Air Max 90 (Black, Size 10). Use code COMEBACK15 for 15% off.
Complete OrderView Cart
Complete Order
Order placed! Your order #4521 is confirmed. We'll send tracking soon.
Fake Order Protection

Stop Fake COD Orders Before They Ship

Cash-on-delivery fraud costs Pakistani e-commerce stores millions. Send a WhatsApp confirmation before packing. Unconfirmed orders auto-cancel.

  • Interactive confirm/cancel buttons
  • Auto-cancel after configurable timeout
  • Confirmed orders tagged in Shopify automatically
Urban Kicks
Online
Please confirm your COD order #4523. Total: $30.00. Delivery in 3-5 days.
Confirm OrderCancel
Confirm Order
Confirmed! Your order will be dispatched within 24 hours.
Order Lifecycle

Keep Customers Informed at Every Step

From order confirmation to delivery, every notification lands on WhatsApp automatically.

Order ConfirmationInstant notification with order number, items, total, and estimated delivery date.
Shipping UpdatesTracking info sent automatically when fulfilled. Customers know before they ask.
Refund & Cancel AlertsNotify customers immediately on refund or cancellation. No surprises.
Marketing

Turn Buyers Into Repeat Customers

Shopify customers auto-sync to Hatchium with their full order history. Segment by purchase behavior and send targeted campaigns to the right audience.

  • Customer data syncs automatically
  • Segment by spend, tags, or last order
  • Auto-request reviews 7 days after delivery
  • Returns and exchanges via WhatsApp
10,908
Messages Sent This Week
202
AI Replies This Week
$6,176
Recovered in the Last 30 Days
Case Study

Urbansole Runs Its Customer Conversations on Hatchium AI

A leading Pakistani footwear brand, live on Hatchium AI since April 2026. Real production numbers, not projections.

  • Every channel answered from one inbox, no call center required
  • Abandoned checkouts get an automatic, compliant WhatsApp nudge
  • 19% of reminded carts complete checkout, organic returns not counted
  • When a courier flags a failed delivery, the customer picks retry or return in chat and the answer goes straight back to the courier
166,000+
WhatsApp messages handled since going live
23,000+
abandoned checkouts tracked, 6,000+ recovery conversations sent
19%
of reminded carts complete checkout
600+
delivery exceptions automated, 4 in 10 customers reply

Ready to connect your Shopify store?

One-click integration. Start recovering sales and reducing fake orders today.

Connect Your Shopify Store View Pricing